All staff at your agency who will perform functions in the LTSSMaryland provider portal should attend a training session. Agency staff members who will review and accept services to attend Program Training. Agency leadership, people who will manage staff in the system, should attend the Administrator Training.
Agencies with leadership and program staff who will perform dual roles in the LTSSMaryland system are welcome to attend both the Administrator and Program Training sessions.
LTSS System Roles
Training Time Period
CFO, CEO, Managing Director, COO, Finance
Creates and manages agency staff roles; can
complete functions listed below
Jan. 2020 –
Residential Program Director, Day Program
Director, Employment Services Director, Manager of Admissions, Program
Accepts Service Referrals on behalf of the
Residential Coordinator, Employment
Reviews Service Referral Requests
Fiscal Manager, Revenue Cycle Manager,
Fiscal Staff, Billing Manager
Completes billing on behalf of agency
LTSSMaryland Provider Portal training webinars are also available - The webinars cover the same material as the in-person training sessions
ADMINISTRATION OF STAFF AND PROVIDER
Create and Manage Agency Staff Profiles in LTSSMaryland
Service Authorization Referrals for Person-Centered Plans in LTSSMaryland
Search and View Client information in LTSSMaryland
For more information and to schedule an in-person training session, please click HERE.
201 West Preston,
Baltimore, MD 21201